Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If your item is faulty/damaged we must be notified within 7 days of delivery otherwise we may not be able to offer a refund or exchange.

Goods that are not faulty and printed to the customer's specification cannot be returned or exchanged as they are produced to the customer's requirements unless the garment is faulty or there is an issue with the design. Our aim is to provide 100% customer satisfaction, so if this is the case you must contact us within 7 days of delivery and provide clear evidence of the defect. If we are satisfied that there is a defect in the garment provided we will endeavour to resolve the issue by way of a replacement or full refund.

Faulty goods should be returned to us within 30 days of receipt for investigation. Please be aware that you shall be responsible for any return delivery charges, and the risk of loss or damage to the goods that you are returning until they have been received by us. For your protection, we recommend that you use a recorded delivery service when returning goods.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. High-quantity orders (blank garments) will be subject to store credit refund only.rdered is defective.